Tuesday, June 17, 2008

Welcome to McDonald's. May I take your order?

So you pull up to the drive through, place your order, drive to the second window, pay & pick up your junk food. Unbeknownst to you, you've just participated in a inter-state commerce! Yep! McDonald's is testing a system that allows them to take drive through orders at remote locations. They claim it increases accuracy. Unless the local people are morons, how can taking my order remotely from thousand of miles away, putting it in a system that'll be then be accessed locally be faster and more accurate than just letting the high schooler behind the window take the order? Unless they are outsourcing the service to places with very very low minimum wage (can someone say India).

I think this is just another example of wrong use of technology. Seriously!