Skip to main content

Value City Furniture sucks

On July 4th 2011, I spent over $1500 at Value City Furniture on living and dining room set. I shouldn't have. I should have done somewhere else. Because Value City Furniture sucks. Here's what I wrote to them:


Hello,

I am writing to tell you about my horrible experience shopping in New Carrollton your store. I bought a living room set (3-piece sectional) on July 4th.  About a month after delivery, I noticed that both the sofa and loveseat had ripped. I called in to have it repaired. At this point, I was already disappointed with the quality of the furniture. The fillings inside the cushion were already coming out and the 1-month old sectional already had the appearance of a much older couch. To make matters worse, the rip that was repaired came back exactly 2 days after repair (and I was out of town for those 2 days!). Needless to say, at this point I was very disappointed with the quality of VCF's merchandise and repair expertise. After several calls to the store, I eventually got a manager to let me return the sectional for a replacement. This time I picked one of your American Signature brand and also paid for the fabric protection plan. At this point all VCF had to do was deliver the furniture and *drop off the registration package for the fabric protection plan*. Sadly, this wasn't done competently. They delivered the furniture but didn't  deliver the registration package. Since I *have* to register my protection plan in order for it to be  effective (even though I have already paid for it), I found this to be a very egregious error on the part of VCF. Because if I hadn't remembered, I would have just wasted money on the protection plan since it will not be effective for lack of registration. Once again, I've had to make multiple calls to the store in order to rectify a mistake that's not of my doing.

At this point, I am tired of VCF and I would not be exaggerating if I said this is the worst furniture purchase experience I have had. Sadly, I can't return the furniture since it's well outside your 7-day return policy but if I could I would even if that means I have to sit on the floor until I can buy another couch from a furniture store that sells quality merchandise and can provide a better experience for its customers.

Thanks,
Tundey Akinsanya
PS
My invoice # is xx-xxxxxx; original purchase date: 7-4-2011; original service date: 8-19-2011;

Comments

Popular posts from this blog

The Teenage Years Cometh

If you're lucky, a few days after your twins are born, the hospital just let's you walk out with them. In fact, they insist you take them with you. No training, no classes, no probation...they really just let you walk out with 2 humans. #fatherhood — Tundey A. (@realtundey) November 28, 2021 This was me 12 years ago: And now look at them. In a little over 6 months, they'll be teenagers!   Every time I look at them, I am reminded of Obama's quote on being a parent:  "One of my favorite sayings about having children is it's like having your heart walking around outside your body." — @POTUS — White House Archived (@ObamaWhiteHouse) October 21, 2015

Does InfoPath (still) suck?

A couple of years ago, I wrote a blog post titled "InfoPath & SharePoint (Part 1)". Back then I had just started working on a project using InfoPath 2007. So, expectedly, the post wasn't very complimentary to InfoPath (or SharePoint). In fact, I said: InfoPath sucks and SharePoint is the most expensive piece of crap ever. InfoPath, as a development environment, has absolutely no redeeming value. It's worthless.... ( more ) Since then my opinion of InfoPath has changed slightly. It still suffers from all the flaws I pointed out in that post. However, I think when used right, InfoPath can be an OK tool. I think it's well suited for designing one off forms and not for anything that requires complex logic or multiple iterations (like most software development requires). Alas, most CTOs fall in love with its point & click simplicity and integration with SharePoint that they try to use it to replace more developed technologies like ASP.NET. What do you get? A h

How long should a blog post be?

A couple of times, people have accused me of writing really long blog posts. While I know that I have written some long ones , I think a blog ought to be more than a tweet or a facebook status update. This has been a problem for me because sometimes I want to write about a topic but I either can't quite write enough about it to justify making it a blog post or I just don't have the time to flesh out all my thoughts. So my blogger dashboard is littered with several unfinished blog posts that I started but didn't finished. For example, I had some really strong opinions on the Trayvon Martin case (back before Zimmerman was arrested). Mostly it was about how the case resonated with minority males (especially fathers) in a way in which non-minorities can't fathom. Not because they are insensitive but because they just can't do it. It's like expecting a 3rd world military dictator to understand the US Constitution. Oh yeah, where was I? Right, about writing really l